Question 1

What is Model 6?

Accepted Answer

Model 6 brings together three AI video production tools in one dashboard: repurposing long-form videos into short clips, generating cinematic scenes from text, and automating video ad creation.

Question 2

How does the minutes system work?

Accepted Answer

Each plan gives you a set number of processing minutes per month. Minutes are deducted when you submit a project for processing, and automatically refunded if a project fails before actual processing begins.

Question 3

What if I run out of minutes before my plan renews?

Accepted Answer

Subscribers can buy an extra-minute pack at any time from the Billing page (60 minutes for $27 or 200 minutes for $85). Pack minutes are used after your monthly minutes run out, are not reset at renewal, and stay valid for 6 months from purchase. You can also upgrade your plan instead.

Question 4

What's the difference between the available plans?

Accepted Answer

The Basic plan ($49) gives you 100 minutes per month, and the Pro plan ($99) gives you 250 minutes at a 19% lower price per minute. Both include all three tools in HD (720p) and email support with a reply within 24 hours. The Enterprise plan starts at $299/month for 1000 minutes — contact us.

Question 5

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can manage or cancel your subscription at any time from the billing management portal available on the Billing page in the dashboard.

Question 6

Who actually processes my videos?

Accepted Answer

We rely on industry-specialized providers: Opus Clip for clipping long-form videos, and Kling AI for generating cinematic scenes from text and creating ads.

Question 7

Is my data and video content secure?

Accepted Answer

Yes, we use encrypted connections (HTTPS) for all data exchanged, and rely on Supabase for secure data storage and account management. See our Privacy Policy for more detail.

Question 8

Does the platform support both Arabic and English?

Accepted Answer

Yes, the entire platform is fully bilingual and you can switch between languages at any time from the Settings page or the button at the top of this page.

Question 9

What happens if I delete my account?

Accepted Answer

All your projects and personal data will be permanently deleted as soon as you confirm the deletion from the Settings page, and this action cannot be undone.

Question 10

How do I contact support?

Accepted Answer

You can reach us at support@model6.io.

Frequently Asked Questions